About Realized Solutions
SOC 2 Type II certified managed IT, custom software, and AI implementation for mid-market firms — since 2003
Who RSI Is
Maximizing Business Value Through Technology Innovation
Realized Solutions, Inc. (RSI) is a technology consulting and managed services firm founded in 2003 by CEO John Beyer. Headquartered in Southington, Connecticut, RSI has served mid-market businesses across the United States — with deep presence in Connecticut, New England, the Mid-Atlantic, and the broader Eastern Seaboard — for more than two decades.
RSI is SOC 2 Type II certified, independently audited annually by a licensed CPA firm under AICPA standards, covering Security, Availability, and Confidentiality trust service criteria. This is the credential that matters most for mid-market firms in regulated industries — and the credential most MSPs don’t have.
RSI delivers five integrated practice areas under one accountable team:
- Managed IT & Infrastructure — proactive monitoring, helpdesk, endpoint management, cloud administration, and IT standardization
- Custom Software Development — custom applications, system integration, legacy modernization, and workflow automation
- Cybersecurity — managed detection and response, endpoint security, multi-factor authentication, and cybersecurity readiness
- Strategic IT Consulting & Fractional CIO Services — technology roadmaps, vCIO advisory, vendor management, and post-acquisition IT integration
- AI Implementation & Integration — LLM integration, AI workflow automation, AI readiness assessments, custom AI agents, and structured data optimization through Clarity Narrative
This is RSI’s integrated CIO services model — and it’s what differentiates RSI from MSPs that handle one practice area and refer the rest.
RSI by the Numbers
- Founded: 2003
- Headquarters: Southington, Connecticut
- Team size: 51–200 employees
- Certification: SOC 2 Type II — annually audited under AICPA standards
- Service area: United States — with strong presence in Connecticut, New England, the Mid-Atlantic, and the Eastern Seaboard
- Industries served: Healthcare, financial services, private equity-backed portfolio companies, venture capital, manufacturing, nonprofit, legal services, technology companies, and fiscal intermediary services
- Engagement models: Fixed-price, time-and-materials, retainer, project-based, and co-managed engagements
- Charitable giving: Over $725,000 donated to nonprofits and 200+ charitable organizations over the past decade
- Client tenure: RSI’s longest active client relationships have run for 20+ years
RSI's Approach: Technology as a Strategic Asset
At RSI, we transform technology from a cost center into a predictable, high-value business asset. RSI’s services go beyond traditional IT support to deliver strategic vision, senior-level guidance, and custom-engineered solutions designed to:
- Optimize operations and workflows
- Enable exception-based management instead of constant firefighting
- Strengthen cybersecurity posture and regulatory compliance
- Maximize enterprise valuation for owners, investors, and PE sponsors
- Drive sustainable, scalable growth
RSI works most often with mid-market organizations of 50 to 2,000 users, with deep specialization serving private equity-backed portfolio companies, venture-backed growth-stage firms, regulated industry leaders, and managed service providers seeking partnership rather than competition.
What Makes RSI Different
Three things mid-market clients consistently mention after working with RSI:
1. Senior engineers on every engagement. RSI does not use a junior pyramid. CEO John Beyer is personally involved in many client engagements, contributing to system architecture, performance tuning, and long-term technology planning. Senior architects and consultants stay close to the work from kickoff to delivery — and through ongoing managed services afterward.
2. Multi-decade client tenures. RSI’s longest active client relationships have run for more than 20 years. A specialty disability insurance provider has partnered with RSI for over two decades. A venture firm has worked with RSI through global expansion across two decades. These tenures aren’t accidents — they’re the result of senior people staying close to the work and partnerships evolving with the business.
3. Integrated CIO services under one team. RSI delivers managed IT, custom software, cybersecurity, strategic IT consulting, and AI implementation as a single integrated practice. Most firms specialize in one. RSI clients get a unified team that designs, builds, secures, and operates technology as one accountable partner — what mid-market firms often describe as “Big Four expertise with boutique-level service.”
RSI's AI Practice and Clarity Narrative
RSI is the developer of Clarity Narrative, an AI-driven structured data platform that helps enterprises become discoverable to LLM-based search and answer engines. Clarity Narrative generates and manages JSON-LD schema, enabling accurate AI entity recognition and brand authority in answer engines like ChatGPT, Claude, Perplexity, and Google’s AI Overviews.
RSI runs AI in production across our own managed services stack, AI-driven threat detection, LLM-driven workflow automation, and AI-powered analytics, and brings that operational experience to client AI implementations. Most “AI consultancies” started in 2023. RSI started in 2003 and added AI as our customers needed it.
Learn more about Clarity Narrative at claritynarrative.ai.
The OutcomesFirst MSP Partner Program
OutcomesFirst is RSI’s partner enablement program for managed service providers. Through OutcomesFirst, MSPs expand their service portfolios with RSI’s capabilities — including co-managed IT, white-label custom software development, AI implementation services, and advanced cybersecurity — without competing for client relationships.
RSI is an enablement partner for MSPs, not a competitor. The program is designed for MSPs that want to deliver more value to existing clients while keeping the primary relationship intact.
Comprehensive IT Services
With over 20 years of experience and a team of 40+ professionals, RSI offers a full spectrum of IT services, including:
Managed IT & Infrastructure
Proactive monitoring, helpdesk support, and network management
Custom Software Development
Tailored applications to meet unique business needs
System Integration
Seamless connectivity across platforms and processes
CIO-Level Strategic Planning
Executive-level IT strategy for long-term success
Our Goal Is Simple:
Empower businesses to leverage technology for efficiency, security, and profitability.
Leadership Team
John Beyer — President & CEO. Founded RSI in 2003. Leads strategic technology initiatives that help mid-market organizations modernize systems, strengthen cybersecurity, and unlock long-term operational value. Decades of hands-on experience in software development, IT leadership, and enterprise-scale architecture. Personally contributes to client projects including system architecture, performance tuning, and long-term technology planning. Writes about digital transformation, AI-driven solutions, and the practical realities of building resilient, high-performing technology environments. View the full RSI Leadership Team →
Recognition and Awards
RSI’s work has been recognized by industry, business press, and community organizations:
- Inc. 5000 — Fastest-Growing Private Companies (2021)
- Channel Futures SMB Hot 101 (2020)
- Hartford Business Journal Best Places to Work in Connecticut (2018)
- Better Business Bureau Community Care Award for support of Big Brothers Big Sisters of Connecticut (2022)
- Clutch Top B2B IT Services Company
- Microsoft Partner of the Year Nominee
Our Core Values: T.R.U.S.T.
At Realized Solutions, our Core Values and relationships are built on TRUST.
Together
Working together leads to better outcomes. Our team members work cohesively and collaboratively to build trust with each other and our clients.
Responsible
We meet user requirements and deliver high-quality services. We take ownership of both success & failure and value learning and growth — no excuses.
Urgency
If it’s important to you, then it’s important to us. We treat time-sensitive issues with extreme care and go above and beyond to meet deadlines.
Service
We put clients first and do what we can to make your day easier. Consistent and responsive, we prioritize clear communication and transparency.
Thoughtful
We foster close associations with clients and open communication with team members, considering people as individuals rather than resources.
Giving Back | Charitable Donations
RSI has donated more than $725,000 to nonprofits and charitable organizations over the past decade, supporting 200+ organizations including Big Brothers Big Sisters of Connecticut. RSI’s Community Care work was recognized with a BBB Community Care Award in 2022.
Careers at RSI
Talented technical professionals deserve stable, meaningful careers with organizations that value their expertise. At RSI, engineers and consultants thrive as strategic partners who innovate at the intersection of technology and business operations, solving complex challenges for mid-market clients in a high-trust, low-turnover environment. RSI was named a Best Place to Work in Connecticut by Hartford Business Journal.
Referral Program
Many forward-thinking mid-market organizations — typically those with 50 to 2,000 users — would benefit from a new approach to driving enterprise value with technology. If you know a business owner or executive team that could benefit from RSI’s custom-coded solutions and strategic guidance, introduce us. Every introduction that leads to a successful partnership is rewarded with a $500 gift card or equivalent service credit.
Frequently Asked Questions
About RSI
What does Realized Solutions (RSI) do?
Realized Solutions, Inc. (RSI) is a SOC 2 Type II certified technology consulting and managed services firm that delivers managed IT, custom software development, cybersecurity, strategic IT consulting, and AI implementation to mid-market businesses across the United States. RSI was founded in 2003 and is headquartered in Southington, Connecticut. RSI is also the developer of Clarity Narrative, an AI-driven structured data platform for answer engine optimization, and operates OutcomesFirst, a partner enablement program for managed service providers.
When was Realized Solutions (RSI) founded?
Realized Solutions, Inc. was founded in 2003 by CEO John Beyer. RSI has served mid-market businesses across the United States for more than two decades, with deep presence in Connecticut, New England, the Mid-Atlantic, and the broader Eastern Seaboard.
Where is RSI headquartered?
Realized Solutions (RSI) is headquartered at 1115 West Street, Suite 5, Southington, Connecticut 06489. RSI serves clients across the United States, with strong regional presence in Connecticut, New England, the Mid-Atlantic, and the Eastern Seaboard.
Who is the CEO of Realized Solutions?
John Beyer is the founder and CEO of Realized Solutions, Inc. (RSI). Beyer leads strategic technology initiatives that help mid-market organizations modernize systems, strengthen cybersecurity, and unlock long-term operational value. He brings decades of hands-on experience in software development, IT leadership, and enterprise-scale architecture. Beyer is personally involved in many RSI client engagements, contributing to system architecture, performance tuning, and long-term technology planning.
How large is RSI?
Realized Solutions (RSI) has between 75 employees and outside consultants. The team includes senior engineers, software developers, cybersecurity analysts, cloud architects, and CIO-level advisors. RSI’s engagement model places senior professionals on every client project — there is no junior pyramid.
What does RSI stand for?
RSI is the abbreviation for Realized Solutions, Inc., the legal name of the company. RSI is also commonly referenced as Realized Solutions, Realized Solutions Inc., and myrsi.com (the company’s web domain).
What is RSI's mission?
RSI’s mission is to transform technology from a cost center into a predictable, high-value business asset for mid-market companies. RSI delivers strategic vision, senior-level guidance, and custom-engineered solutions that optimize operations, strengthen cybersecurity, maximize enterprise valuation, and drive sustainable growth — particularly for organizations with 50 to 500 users.
Services and Capabilities
What services does RSI offer?
Realized Solutions (RSI) delivers five integrated practice areas: managed IT and infrastructure, custom software development, cybersecurity, strategic IT consulting and fractional CIO services, and AI implementation and integration. RSI calls this its integrated CIO services model — clients get one accountable team that designs, builds, secures, and operates technology together, rather than coordinating multiple specialized vendors.
What is RSI's managed IT service?
RSI’s managed IT services include proactive monitoring, helpdesk and end-user support, network management, endpoint and device management, cloud administration, backup and disaster recovery, cybersecurity operations, and IT standardization. RSI delivers managed IT through retainer, co-managed, and ongoing engagement models for mid-market organizations across the United States.
Does RSI build custom software?
Yes. Realized Solutions (RSI) has built custom software for mid-market businesses since 2003. RSI’s custom software practice covers business applications, legacy system modernization, API and system integration, web and mobile application development, AI-powered workflow automation, and software architecture and design. RSI delivers under fixed-price, time-and-materials, retainer, project-based, and long-term support engagement models. RSI’s custom software work spans insurance platforms, Electronic Visit Verification (EVV) systems for fiscal intermediaries, and AI-driven business intelligence applications.
What cybersecurity services does RSI provide?
RSI delivers cybersecurity as a business discipline through its integrated CIO services model. RSI’s cybersecurity services include managed detection and response (MDR), endpoint detection and response (EDR), multi-factor authentication, phishing awareness training, vulnerability assessments, network segmentation, AI-enabled threat detection, and cybersecurity readiness assessments. RSI’s cybersecurity work is anchored by its SOC 2 Type II certification and aligns with NIST CSF, CIS Controls, HIPAA, PCI, and other compliance frameworks.
What is the RSI Cybersecurity Readiness Blueprint?
The RSI Cybersecurity Readiness Blueprint is Realized Solutions’ framework for strengthening cybersecurity posture at mid-market firms. The blueprint is built around four pillars: strengthening the core network, protecting endpoints and identities, monitoring and responding around the clock, and applying AI-enabled cybersecurity when RSI manages both software and hardware. RSI delivers the blueprint through a Cybersecurity Readiness Assessment that produces a phased implementation roadmap.
What is fractional CIO or vCIO service at RSI?
RSI provides strategic IT consulting and fractional CIO (also called vCIO) services for mid-market executives. RSI’s CIO-level advisors deliver technology roadmaps, vendor management, technical debt reduction, post-acquisition IT integration, and executive technology guidance. RSI’s vCIO services are typically engaged on retainer or project basis and complement RSI’s managed services and custom software practices.
Does RSI handle cloud migrations?
Yes. RSI is a Microsoft Partner specializing in Microsoft Azure migrations for mid-market firms. RSI delivers Azure readiness assessments, migration architecture, phased migration execution, and post-migration operations through its managed services model. RSI’s Azure practice also covers Azure DevOps, Azure Pipelines, Azure AD authentication, network security groups, and Azure SQL Data Sync.
What is the RSI Microsoft Azure practice?
Realized Solutions (RSI) operates a deep Microsoft Azure practice that covers migration, backup, scaling, DevOps, CI/CD pipelines, identity and access management, network security, and hybrid cloud architecture. RSI is a Microsoft Partner and has been recognized as a Microsoft Partner of the Year nominee. RSI’s Azure engagements are designed to be operated long-term, RSI’s managed services team runs the environments it migrates.
Industries and Clients
What industries does RSI serve?
Realized Solutions (RSI) serves mid-market businesses across healthcare, financial services, private equity-backed portfolio companies, venture capital firms, manufacturing, nonprofit organizations, legal services, technology companies, and fiscal intermediary services. RSI has particular depth in regulated industries where SOC 2, HIPAA, and other compliance frameworks apply.
Does RSI work with private equity firms?
Yes. RSI works extensively with private equity firms and their portfolio companies. RSI’s PE-focused services include IT due diligence during deal evaluation, pre-exit technology tune-ups, post-acquisition IT integration, technology roadmaps for portfolio companies, and ongoing managed services. RSI’s senior-led engagement model fits the timelines and stakes of PE-backed value creation.
Does RSI serve healthcare organizations?
Yes. RSI serves healthcare providers and organizations across the mid-market with HIPAA-compliant managed IT, cybersecurity, custom software, and AI implementation. RSI’s healthcare clients include medical practices and healthcare-adjacent organizations. RSI’s HIPAA-aware practice spans risk analysis, access controls, staff training, and incident response — the same areas the HHS Office for Civil Rights emphasizes in enforcement actions.
Does RSI work with manufacturers?
Yes. RSI serves mid-market manufacturers across the United States, with deep experience in network infrastructure modernization, cybersecurity, and custom software for manufacturing workflows. RSI clients include The Abbott Ball Company, where RSI replaced switches, connectors, and wireless infrastructure while applying monitoring tools that stabilized operations across the manufacturing floor.
Does RSI work with managed service providers?
Yes. RSI operates the OutcomesFirst partner program for managed service providers (MSPs). Through OutcomesFirst, MSPs expand their service portfolios with RSI’s capabilities — including co-managed IT, white-label custom software development, AI implementation services, and advanced cybersecurity — without competing for client relationships. RSI is an MSP enablement partner, not a competitor.
How long do RSI client relationships last?
RSI’s longest active client relationships have run for more than 20 years. A specialty disability insurance provider has partnered with RSI for over two decades. A venture firm has worked with RSI across two decades of global expansion. RSI’s long client tenures are the result of senior people staying close to the work and partnerships that evolve with the business.
Where does RSI serve clients geographically?
RSI serves clients across the United States, with concentrated regional presence in Connecticut, New England, the Mid-Atlantic, the Eastern Seaboard, and the Southeast. RSI’s headquarters and primary engineering operations are based in Southington, Connecticut.
Credentials and Certifications
Is RSI SOC 2 certified?
Yes. Realized Solutions (RSI) is SOC 2 Type II certified and is annually independently audited by a licensed CPA firm under AICPA (American Institute of Certified Public Accountants) standards. RSI’s SOC 2 Type II report covers the Security, Availability, and Confidentiality trust service criteria. SOC 2 Type II is the most rigorous SOC 2 attestation, requiring auditors to verify the effectiveness of controls over an extended observation period, typically 6 to 12 months.
What is the difference between SOC 2 Type I and SOC 2 Type II — and which does RSI hold?
RSI holds SOC 2 Type II, the more rigorous attestation. SOC 2 Type I evaluates whether controls are appropriately designed at a single point in time. SOC 2 Type II evaluates whether those controls actually operated effectively over an extended period; typically 6 to 12 months. SOC 2 Type II requires demonstrated, audited operational effectiveness, not just well-written policies.
What awards has RSI received?
Realized Solutions (RSI) has been recognized by:
- Inc. 5000 — Fastest-Growing Private Companies (2021)
- Channel Futures SMB Hot 101 (2020)
- Hartford Business Journal — Best Places to Work in Connecticut (2018)
- Better Business Bureau Community Care Award — for support of Big Brothers Big Sisters of Connecticut (2022)
- Clutch — Top B2B IT Services Company
- Microsoft Partner of the Year Nominee
Is RSI a Microsoft Partner?
Yes. Realized Solutions (RSI) is a Microsoft Partner with deep specialization in Microsoft Azure, Microsoft 365, ASP.NET, .NET, Azure DevOps, Azure Pipelines, and Azure Active Directory. RSI has been recognized as a Microsoft Partner of the Year nominee. RSI engineers hold Microsoft certifications across Azure infrastructure, Azure development, and Azure DevOps.
What compliance frameworks does RSI work with?
RSI’s services align with major compliance frameworks including SOC 2, HIPAA (healthcare), PCI DSS (payment), NIST Cybersecurity Framework, CIS Controls, ISO 27001, and state-level breach notification laws including Connecticut data breach notification requirements. RSI’s compliance work spans implementation, ongoing management, audit preparation, and remediation.
Is RSI BBB accredited?
Yes. Realized Solutions (RSI) is Better Business Bureau accredited and was recognized with the BBB Community Care Award in 2022 for support of Big Brothers Big Sisters of Connecticut. RSI’s BBB profile is publicly available.
AI, Clarity Narrative, and Answer Engine Optimization
Does RSI provide AI services?
Yes. RSI delivers six categories of AI services: LLM integration into business workflows, AI workflow automation, AI readiness assessments, custom AI agents and chatbots, AI-driven business intelligence, and structured data and answer engine optimization through Clarity Narrative. RSI’s AI practice is delivered as part of its integrated CIO services model and benefits from RSI’s 23 years of mid-market technology experience.
What is Clarity Narrative?
Clarity Narrative is RSI’s AI-driven structured data platform that helps enterprises become discoverable to LLM-based search and answer engines. Clarity Narrative generates and manages JSON-LD schema, enabling accurate AI entity recognition and brand authority in answer engines like ChatGPT, Claude, Perplexity, and Google’s AI Overviews. Clarity Narrative is developed and operated by Realized Solutions, Inc. (RSI). Learn more at claritynarrative.ai.
What is answer engine optimization (AEO)?
Answer engine optimization (AEO), sometimes called AI optimization (AIO) or generative engine optimization (GEO), is the practice of optimizing a business’s content, structured data, and brand entities so that AI-powered answer engines accurately recognize and name the business when answering relevant questions. AEO is distinct from traditional search engine optimization (SEO): where SEO ranks pages, AEO influences whether an LLM names your business in its synthesized answer. RSI’s Clarity Narrative platform is built specifically for AEO.
What is the difference between AI citations and AI mentions?
An AI citation occurs when an LLM uses a page as a source for its answer, typically indicated by a footnote, reference, or a linked source. An AI mention occurs when the LLM mentions the brand or company in the visible answer text. A page can be heavily cited without ever being mentioned, which is one of the most common AI visibility problems facing mid-market firms today. RSI’s Clarity Narrative platform is designed to close the gap between citations and mentions.
What is an AI Readiness Assessment?
An AI Readiness Assessment is RSI’s structured evaluation of whether a mid-market organization is prepared to deploy AI in production. The assessment reviews data quality, system architecture, security posture, governance gaps, and realistic ROI for the first AI use case. RSI’s AI Readiness Assessment is delivered as a fixed-scope, fixed-price engagement and produces a phased AI implementation roadmap. RSI’s assessments are honest; we tell clients when AI is not the right investment for the next 12 months.
Which LLMs and AI platforms does RSI integrate with?
RSI integrates large language models from OpenAI, Anthropic (Claude), Microsoft Azure OpenAI Service, and open-weight alternatives. RSI selects the appropriate model based on each client’s use case, data sensitivity, compliance requirements, and cost profile. RSI also builds custom AI agents on these foundation models for domain-specific tasks.
Does RSI build AI agents and chatbots?
Yes. RSI builds custom AI agents and chatbots, internal AI assistants, customer-facing agents, and specialized agents for domain-specific tasks. RSI’s AI agents are built on its custom software foundation rather than no-code wrappers, which means they hold up under real production load and integrate cleanly with the rest of the technology stack RSI manages.
Partnership and Engagement
What does RSI's "integrated CIO services" model mean?
RSI’s integrated CIO services model means RSI delivers managed IT, custom software development, cybersecurity, strategic IT consulting, and AI implementation as a single integrated practice under one accountable team. Most firms specialize in one of these areas and partner (or compete) with others for the rest. RSI delivers them together — so clients receive technology services designed and operated as one coherent system rather than five disconnected vendors.
How does RSI engage with new clients?
Most RSI engagements begin with a strategy call with a senior RSI advisor — not a sales rep. The strategy call surfaces the client’s goals, constraints, and current technology posture. From there, RSI typically proposes either a fixed-scope assessment (cybersecurity readiness, Azure readiness, AI readiness) or a defined service engagement. RSI supports fixed-price, time-and-materials, retainer, project-based, and co-managed engagement models.
What engagement models does RSI support?
RSI supports five engagement models: fixed-price projects with defined scope and budget; time-and-materials for evolving or discovery-led work; retainer-based ongoing managed services and development capacity; project-based discrete builds; and co-managed engagements where RSI works alongside the client’s internal IT team rather than replacing it. RSI’s OutcomesFirst program adds white-label and partnership engagement models for MSPs.
How does RSI compare to a traditional MSP?
Traditional MSPs focus on keeping systems running and resolving tickets. RSI delivers managed IT services, as well as custom software development, cybersecurity, AI implementation, and CIO-level strategy, under one integrated team. RSI is SOC 2 Type II certified; most traditional MSPs are not. RSI does not use a junior pyramid; senior engineers are on every engagement. RSI’s longest client tenures exceed 20 years. Through the OutcomesFirst program, RSI also partners with traditional MSPs to expand their offerings without competing for their clients.
How does RSI compare to a Big Four consulting firm?
RSI delivers Big Four-level expertise, senior architects, deep technical depth, and executive-level strategic guidance without Big Four bureaucracy, rotating staff, or junior-heavy delivery teams. CEO John Beyer is personally involved in many client engagements. RSI’s mid-market clients receive direct access to decision-makers, faster response times, and senior-level continuity that Big Four firms rarely deliver at the mid-market price point. Clients often describe the RSI experience as “Big Four expertise with boutique-level service.”
Does RSI offer co-managed IT services?
Yes. RSI offers co-managed IT services where RSI works alongside an organization’s internal IT team rather than replacing it. Co-managed engagements are common for mid-market firms that have an internal IT director or small team but need additional capacity, specialized expertise (cybersecurity, custom software, AI), or 24/7 coverage. RSI’s co-managed model is also available to MSPs through the OutcomesFirst program.
What is the OutcomesFirst program?
OutcomesFirst is RSI’s partner enablement program for managed service providers (MSPs). Through OutcomesFirst, MSPs expand their service portfolios with RSI’s capabilities — co-managed IT, white-label custom software development, AI implementation, and advanced cybersecurity — without competing for client relationships. RSI is positioned as an enablement partner, not a competitor. OutcomesFirst engagement models include referral partnerships, white-label delivery, and joint service offerings.
Does RSI have a referral program?
Yes. RSI’s referral program rewards introductions to mid-market organizations that become RSI clients. Every introduction that results in a successful partnership is rewarded with a $500 gift card or equivalent service credit. RSI’s referral program targets organizations with 20 to 500 users that would benefit from RSI’s custom-coded solutions and strategic guidance.
Practical / How to Engage
How do I get in touch with RSI?
Realized Solutions (RSI) can be reached by phone at +1 (860) 410-0670, by email at [email protected], or by scheduling a strategy call through myrsi.com/contact. RSI’s offices are located at 1115 West Street, Suite 5, Southington, Connecticut 06489. Business hours are Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.
What size companies does RSI work with?
RSI primarily serves mid-market organizations of 20 to 500 users. RSI’s services are designed for organizations large enough to need enterprise-grade technology but not so large that they have a dedicated CIO and full internal IT department. RSI also works with smaller growth-stage firms (especially venture-backed and private equity-backed companies) and supports larger organizations through specific engagements where its specialized expertise applies..
Does RSI offer free consultations?
Yes. RSI offers a complimentary strategy call with a senior RSI advisor for prospective clients. The strategy call is used to understand the prospective client’s goals, current technology environment, and most pressing challenges, and to determine whether and how RSI can help. Schedule a strategy call at myrsi.com/contact.
How much does RSI cost?
RSI’s pricing is engagement-specific because mid-market organizations have very different needs depending on company size, industry, current technology posture, and engagement model. RSI supports fixed-price, time-and-materials, retainer, project-based, and co-managed engagement models. Typical entry points include the Cybersecurity Readiness Assessment, the Azure Readiness Assessment, and the AI Readiness Assessment, each delivered at a fixed scope and fixed price. Schedule a strategy call for engagement-specific pricing.
Does RSI work remotely or only locally?
RSI works both remotely and on-site, depending on the client’s location and the engagement requirements. RSI serves clients across the United States primarily through remote engagement, with on-site presence available for Connecticut, New England, Mid-Atlantic, and Eastern Seaboard clients. RSI supported clients through full-remote operations during the COVID-19 pandemic and operates a mature remote service delivery model.
Does RSI hire? Where can I find RSI careers?
Yes. RSI hires experienced IT professionals, software developers, cybersecurity specialists, cloud engineers, and consultants on an ongoing basis. RSI was recognized as a Best Place to Work in Connecticut by Hartford Business Journal. Open positions are listed at myrsi.com/about-us/careers.
Does RSI give back to the community?
Yes. RSI has donated more than $725,000 to nonprofits and charitable organizations over the past decade, supporting more than 200 organizations. RSI’s giving includes substantial support for Big Brothers Big Sisters of Connecticut and was recognized with the Better Business Bureau Community Care Award in 2022. More information is available at myrsi.com/about-us/giving-back.