MANAGED IT SERVICES
Transform your Northeast or Mid-Atlantic IT infrastructure to secure maximum uptime, operational clarity, and seamless scalability
Managed IT Services
Ignite tremendous opportunities with elite IT services and innovative technology applications in the Northeast and Mid-Atlantic regions
CIO Services
Elevate your business with Chief Information Officer services that include executive guidance and custom solutions for growth
Cyber Security
Safeguard your company against threats with employee awareness training & comprehensive security protocols for networks and servers
Cloud Computing Solutions
Transition to the cloud for efficient & encrypted data management, storage, and backups that eliminate physical infrastructure needs
Backup & Disaster Recovery
Protect protect your critical & confidential customer information and minimize downtime if unexpected outages or disasters occur
Server Management
Improve performance, eliminate vulnerabilities, and free up your time and resources with specialized server management & maintenance
Software Development
Get more out of your operations with custom software that automates tasks, increases efficiency, boosts reliability, and enhances security
Managed IT Services
Turn your technology into your biggest asset with flexible, scalable, cost-effective solutions managed by a reliable team of experts
IT Compliance
Navigate changing regulations and industry-specific challenges with tailored solutions that prevent legal, financial, or reputational harm
FEATURED CASE STUDIES
100% Enterprise Value Growth with IT & Software Investment
Regional Meal Delivery Service
RSI partnered with a regional meal delivery service company to overcome intense logistical challenges and prepare for a successful acquisition — doubling enterprise value through a unique combination of strategic advisory, managed IT services, and custom software development.
Highlights:
- 100% enterprise value growth — $18M to $36M — in two years
- Scaled operations to 2,000 meals delivered daily across five cities
- 900% ROI on $2M custom software and IT services investment
Tripled Order Processing Capacity with Custom Systems
Manchester Tobacco & Candy Company
RSI’s long-term partnership with Manchester Tobacco & Candy includes a custom Inventory/Accounts Receivable system that became the company’s secure digital backbone, transforming an operational bottleneck into a competitive advantage with ultra-fast order entry that off-the-shelf solutions cannot provide.
Highlights:
- Tripled each staff member’s hourly order processing capacity after system implementation
- Estimated 80% reduction in order errors post-implementation
- Near-100% on-time delivery & fulfillment rate through improved order accuracy
TESTIMONIALS
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THOUGHT LEADERSHIP
Resources & Insights
- C-Suite Insights
- All Insights
- Partner Resources
Strategic IT Partnership Between Realized Solutions and Manchester Tobacco & Candy (MTC)
Executive Summary Manchester Tobacco & Candy (MTC), a regional wholesale distributor founded in the 1950s and based in Manchester, CT, faced unique operational challenges in
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Specific Solutions
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FREQUENTLY ASKED QUESTIONS
FAQ for IT Infrastructure Services
We have internal IT staff. Why do we need managed IT services?
- 24/7 high-compliance security monitoring
- Proactive strategic planning
- Specialized architectural expertise
This ensures your systems remain secure while freeing your internal team to focus on business-specific projects.
How does a managed services approach provide better financial predictability than traditional IT support?
A: Managed Services replace the costly, unpredictable cycle of emergency fixes and capital expenditures with a fixed operational expense model. Benefits include:
- Budget control and easier forecasting
- Consistent service quality
- Ability to invest in growth instead of reacting to failures
What is the difference between a proactive Managed Service Provider and a reactive “Break/Fix” vendor?
- Real-time system monitoring
- Advanced diagnostics
- Proactive issue resolution
This approach safeguards business continuity, ensuring maximum uptime and reliability.
How does RSI ensure high compliance and cybersecurity standards?
- Layered security architecture
- Advanced cybersecurity tools
- Regular SOC audits
- 24/7 monitoring and response
For clients in the Northeast and Mid-Atlantic, we de-risk operations by ensuring networks and data meet the highest industry standards.
How flexible are your services during rapid growth or M&A activity?
- Bolt-on acquisitions
- Rapid scaling
- Automation for managing by exception
Whether expanding services, adding business units, or capitalizing on industry shifts across the US Eastern Corridor, RSI ensures continuity and strategic alignment.
Integrated Systems & Services for Modern, Market-Leading Enterprises
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Functional but fragmented infrastructure can limit your growth by diverting valuable resources into costly fixes.
RSI transforms your current systems into a high-value asset designed for maximum financial predictability and operational resilience.
Build your foundation and secure your future with compliant, comprehensive technology that frees your high-value teams to focus on strategic growth and market dominance.